Terms of Service

Last updated: 2026-09-03

Introduction

Welcome to Rainforest Plumbing & Air. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

Please read these Terms carefully before using our website or services. Your continued use of the website following the posting of any changes to these Terms constitutes your acceptance of those changes.

These Terms apply to all visitors, users, and others who access or use our services in Arizona, United States and elsewhere.

Acceptance of Terms

By accessing and using the services provided by Rainforest Plumbing & Air, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are using our services on behalf of a business or other entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not have such authority, or if you do not agree with these Terms, you must not accept these Terms and may not use the services.

Description of Services

Rainforest Plumbing & Air provides heating, ventilation, and air conditioning (HVAC) installation, repair, and maintenance services to residential customers throughout Arizona, United States.

Our services include but are not limited to furnace installation and repair, air conditioning installation and repair, indoor air quality assessments, emergency HVAC services, preventive maintenance programs, and thermostat installation and configuration. Service availability may vary by location and season. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

User Accounts and Scheduling

When you create an account or schedule a service appointment with us, you must provide accurate, complete, and current information. You are responsible for safeguarding any passwords or credentials associated with your account and for all activity that occurs under your account.

You agree to notify Rainforest Plumbing & Air immediately if you become aware of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

Service appointments are subject to availability and may be rescheduled due to weather conditions, emergency calls, or other unforeseen circumstances. We will make reasonable efforts to notify you of any schedule changes in advance.

You agree to provide safe and reasonable access to the areas of your property where work is to be performed. This includes ensuring that the work area is clear of obstructions and that any pets are secured. Rainforest Plumbing & Air is not responsible for delays or inability to perform services caused by unsafe working conditions or lack of access to the service area.

Intellectual Property

All content, trademarks, logos, and intellectual property displayed on our website and in connection with our services are the property of Rainforest Plumbing & Air or its licensors. You may not reproduce, distribute, or create derivative works from any of our content without prior written consent.

Prohibited Conduct

You agree not to misuse our services or website. This includes but is not limited to interfering with the operation of our website, attempting to gain unauthorized access to our systems, using our services for any unlawful purpose, or misrepresenting your identity or affiliation when scheduling services.

Payment Terms

Payment for services is due upon completion unless otherwise agreed in writing. We accept major credit cards, debit cards, and other payment methods as indicated at the time of service. Estimates provided are based on initial assessments and may be revised if additional work is required. Any additional costs will be communicated and approved by you before work proceeds. Overdue payments may be subject to interest charges and collection fees as permitted by applicable law in Arizona, United States.

Warranties and Disclaimers

Rainforest Plumbing & Air warrants that all services will be performed in a professional and workmanlike manner consistent with industry standards. Except for this limited warranty, our services are provided “as is” without any additional warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by applicable law, Rainforest Plumbing & Air shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, regardless of the theory of liability.

Indemnification

You agree to indemnify, defend, and hold harmless Rainforest Plumbing & Air, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from your use of our services, your violation of these Terms, or your violation of any rights of another party.

Termination

We may terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion. Upon termination, your right to use our services will immediately cease.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona and applicable federal laws of the United States, without regard to conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Arizona, United States, and you consent to the jurisdiction of such courts.

Dispute Resolution

Any dispute arising out of or relating to these Terms or our services shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to mediation through a mutually agreed mediation provider in Arizona. If mediation is unsuccessful, either party may pursue resolution through the courts of Arizona, United States.

Modifications to Terms

Rainforest Plumbing & Air reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. We will make reasonable efforts to notify users of material changes, but it is your responsibility to review these Terms periodically. Your continued use of our services after any changes constitutes your acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Our website may contain links to third-party websites or services that are not owned or controlled by Rainforest Plumbing & Air. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Rainforest Plumbing & Air shall not be responsible or liable for any damage or loss caused by the use of any such third-party content or services.

Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and protection of your personal information.

Force Majeure

Rainforest Plumbing & Air shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, severe weather, pandemics, government actions, or utility failures.

Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Rainforest Plumbing & Air regarding the use of our services and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these Terms of Service, please contact us:

https://rainforestplumbingandair.com/contact-us/
Arizona, United States